research
∙
12/02/2022
Thread With Caution: Proactively Helping Users Assess and Deescalate Tension in Their Online Discussions
Incivility remains a major challenge for online discussion platforms, to...
share
research
∙
11/29/2022
Proactive Moderation of Online Discussions: Existing Practices and the Potential for Algorithmic Support
To address the widespread problem of uncivil behavior, many online discu...
research
∙
11/30/2020
Facilitating the Communication of Politeness through Fine-Grained Paraphrasing
Aided by technology, people are increasingly able to communicate across ...
research
∙
09/08/2020
Quantifying the Causal Effects of Conversational Tendencies
Understanding what leads to effective conversations can aid the design o...
research
∙
05/08/2020
ConvoKit: A Toolkit for the Analysis of Conversations
This paper describes the design and functionality of ConvoKit, an open-s...
research
∙
05/08/2020
Balancing Objectives in Counseling Conversations: Advancing Forwards or Looking Backwards
Throughout a conversation, participants make choices that can orient the...
research
∙
04/28/2020
Don't Let Me Be Misunderstood: Comparing Intentions and Perceptions in Online Discussions
Discourse involves two perspectives: a person's intention in making an u...
research
∙
10/21/2019
Content Removal as a Moderation Strategy: Compliance and Other Outcomes in the ChangeMyView Community
Moderators of online communities often employ comment deletion as a tool...
research
∙
09/03/2019
Trouble on the Horizon: Forecasting the Derailment of Online Conversations as they Develop
Online discussions often derail into toxic exchanges between participant...
research
∙
06/17/2019
Finding Your Voice: The Linguistic Development of Mental Health Counselors
Mental health counseling is an enterprise with profound societal importa...
research
∙
04/02/2019
Asking the Right Question: Inferring Advice-Seeking Intentions from Personal Narratives
People often share personal narratives in order to seek advice from othe...
research
∙
02/22/2019
Trajectories of Blocked Community Members: Redemption, Recidivism and Departure
Community norm violations can impair constructive communication and coll...
research
∙
10/31/2018
WikiConv: A Corpus of the Complete Conversational History of a Large Online Collaborative Community
We present a corpus that encompasses the complete history of conversatio...
research
∙
05/14/2018
Conversations Gone Awry: Detecting Early Signs of Conversational Failure
One of the main challenges online social systems face is the prevalence ...
research
∙
08/07/2017
Asking Too Much? The Rhetorical Role of Questions in Political Discourse
Questions play a prominent role in social interactions, performing rheto...
research
∙
05/26/2017
Community Identity and User Engagement in a Multi-Community Landscape
A community's identity defines and shapes its internal dynamics. Our cur...
research
∙
05/06/2017
People on Drugs: Credibility of User Statements in Health Communities
Online health communities are a valuable source of information for patie...
research
∙
03/09/2017
Loyalty in Online Communities
Loyalty is an essential component of multi-community engagement. When us...
research
∙
02/24/2017
When confidence and competence collide: Effects on online decision-making discussions
Group discussions are a way for individuals to exchange ideas and argume...
research
∙
07/13/2016
Tie-breaker: Using language models to quantify gender bias in sports journalism
Gender bias is an increasingly important issue in sports journalism. In ...
research
∙
04/25/2016
Conversational Markers of Constructive Discussions
Group discussions are essential for organizing every aspect of modern li...
research
∙
04/11/2016
Conversational flow in Oxford-style debates
Public debates are a common platform for presenting and juxtaposing dive...
research
∙
02/02/2016
Winning Arguments: Interaction Dynamics and Persuasion Strategies in Good-faith Online Discussions
Changing someone's opinion is arguably one of the most important challen...
research
∙
06/15/2015
Linguistic Harbingers of Betrayal: A Case Study on an Online Strategy Game
Interpersonal relations are fickle, with close friendships often dissolv...
research
∙
04/06/2015
QUOTUS: The Structure of Political Media Coverage as Revealed by Quoting Patterns
Given the extremely large pool of events and stories available, media ou...
research
∙
04/02/2015
Antisocial Behavior in Online Discussion Communities
User contributions in the form of posts, comments, and votes are essenti...
research
∙
05/06/2014