Contrastive Learning for Interactive Recommendation in Fashion
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Recommender systems and search are both indispensable in facilitating personalization and ease of browsing in online fashion platforms. However, the two tools often operate independently, failing to combine the strengths of recommender systems to accurately capture user tastes with search systems' ability to process user queries. We propose a novel remedy to this problem by automatically recommending personalized fashion items based on a user-provided text request. Our proposed model, WhisperLite, uses contrastive learning to capture user intent from natural language text and improves the recommendation quality of fashion products. WhisperLite combines the strength of CLIP embeddings with additional neural network layers for personalization, and is trained using a composite loss function based on binary cross entropy and contrastive loss. The model demonstrates a significant improvement in offline recommendation retrieval metrics when tested on a real-world dataset collected from an online retail fashion store, as well as widely used open-source datasets in different e-commerce domains, such as restaurants, movies and TV shows, clothing and shoe reviews. We additionally conduct a user study that captures user judgements on the relevance of the model's recommended items, confirming the relevancy of WhisperLite's recommendations in an online setting.
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