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06/07/2023
Evaluation of ChatGPT on Biomedical Tasks: A Zero-Shot Comparison with Fine-Tuned Generative Transformers
ChatGPT is a large language model developed by OpenAI. Despite its impre...
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05/29/2023
A Systematic Study and Comprehensive Evaluation of ChatGPT on Benchmark Datasets
The development of large language models (LLMs) such as ChatGPT has brou...
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05/28/2023
AI Coach Assist: An Automated Approach for Call Recommendation in Contact Centers for Agent Coaching
In recent years, the utilization of Artificial Intelligence (AI) in the ...
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04/26/2023
ChartSumm: A Comprehensive Benchmark for Automatic Chart Summarization of Long and Short Summaries
Automatic chart to text summarization is an effective tool for the visua...
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11/02/2022
Improving Named Entity Recognition in Telephone Conversations via Effective Active Learning with Human in the Loop
Telephone transcription data can be very noisy due to speech recognition...
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10/24/2022
Entity-level Sentiment Analysis in Contact Center Telephone Conversations
Entity-level sentiment analysis predicts the sentiment about entities me...
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09/27/2022
An Effective, Performant Named Entity Recognition System for Noisy Business Telephone Conversation Transcripts
We present a simple yet effective method to train a named entity recogni...
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05/09/2022
BLINK with Elasticsearch for Efficient Entity Linking in Business Conversations
An Entity Linking system aligns the textual mentions of entities in a te...
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12/22/2021
Domain Adaptation with Pre-trained Transformers for Query Focused Abstractive Text Summarization
The Query Focused Text Summarization (QFTS) task aims at building system...
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10/01/2021
Improving Punctuation Restoration for Speech Transcripts via External Data
Automatic Speech Recognition (ASR) systems generally do not produce punc...
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04/27/2021
Extending Isolation Forest for Anomaly Detection in Big Data via K-Means
Industrial Information Technology (IT) infrastructures are often vulnera...
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11/14/2020
Utilizing Bidirectional Encoder Representations from Transformers for Answer Selection
Pre-training a transformer-based model for the language modeling task in...
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11/03/2020